{"id":7586,"date":"2025-02-25T10:59:29","date_gmt":"2025-02-25T09:59:42","guid":{"rendered":"https:\/\/www.vetter-kabel.ch\/?page_id=7586"},"modified":"2026-03-17T14:11:15","modified_gmt":"2026-03-17T13:11:15","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.vetter-kabel.ch\/en_gb\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"brz-root__container brz-reset-all brz brz-root__container-page\">\n<section id=\"619bb6df7d77cd76ee21_bFFn40ql6OwX\" class=\"brz-section brz-css-1g0zhec\">\n<div class=\"brz-section__content brz-section--boxed brz-css-f9zidq brz-css-7de2v8\" data-brz-custom-id=\"hj1jcN20maJi\">\n<div class=\"brz-bg\">\n<div class=\"brz-bg-color\"><\/div>\n<\/div>\n<div class=\"brz-container brz-css-khgf0k\">\n<div class=\"brz-row__container brz-css-4xsv1s\" data-brz-custom-id=\"rEGzkcLmLpfi\">\n<div class=\"brz-bg\"><\/div>\n<div class=\"brz-row brz-css-3tfihp\">\n<div class=\"brz-columns brz-css-avfl9d brz-css-1l2tgw2\" data-brz-custom-id=\"y44Asg6e5RT4\">\n<div class=\"brz-bg\">\n<div class=\"brz-bg-color\"><\/div>\n<\/div>\n<div class=\"brz-column__items brz-css-cpkbcf brz-css-1g4gnb\">\n<div id=\"\" class=\"brz-css-rqaxk4 brz-css-1bqivah brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-1f7snjz\" data-brz-custom-id=\"otucjxPMBNX4\">\n<div data-brz-translate-text=\"1\">\n<p data-uniq-id=\"aLyOB\" data-generated-css=\"brz-css-dIkEv\" class=\"brz-tp-lg-empty brz-ff-pPVeAdrC2jQp brz-ft-upload brz-fs-lg-18 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-css-leGP0\"><strong class=\"brz-cp-color7\">A warm welcome! <\/strong><\/p>\n<p data-uniq-id=\"rGYUA\" data-generated-css=\"brz-css-prDjx\" class=\"brz-tp-lg-empty brz-ff-pPVeAdrC2jQp brz-ft-upload brz-fs-lg-18 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-css-m6Lv7\"><span class=\"brz-cp-color7\">Here you will find answers to the most frequently asked questions about our products and services. <\/span><\/p>\n<p data-uniq-id=\"jq3jm\" data-generated-css=\"brz-css-aLNj6\" class=\"brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-tp-lg-empty brz-ff-pPVeAdrC2jQp brz-ft-upload brz-fs-lg-18 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_8 brz-css-pGbdp\"><span class=\"brz-cp-color7\">If your question is not listed, please do not hesitate to contact us - we will be happy to help you!<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-rqaxk4 brz-css-1hymut4 brz-wrapper\">\n<div class=\"brz-line brz-line-default brz-css-y3jpd4 brz-css-1d4ztpq\" data-brz-custom-id=\"yyhb7oGYu49B\">\n<hr class=\"brz-hr\"><\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-rqaxk4 brz-css-1ubt7a5 brz-wrapper\">\n<div class=\"brz-wp-shortcode brz-css-159bhfy brz-css-1cqfpua\" data-brz-custom-id=\"huW0SbLa0OTD\">\n<div><div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-distinct ewd-ufaq-category-tabs-\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='title' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='asc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/en_gb\/wp-json\/wp\/v2\/pages\/7586' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div id='ewd-ufaq-faq-category-faq-webportal' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title'  >\n\t\t\n\t\t<h3 title=\"Click here to open Webportal\">\n\t\t\tWebportal\t\t\t\t\t<\/h3>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns-1 ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-8413-hETZBqWsaK' data-post_id='8413'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h5>\n\t\t\t\tOur FAQ section is continuously updated. Are you missing any information?\t\t\t<\/h5>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-categories'>\n\t\n\tCategory:\n\t\n\t\t<a href=\"https:\/\/www.vetter-kabel.ch\/en_gb\/ufaq\/wie-navigiere-ich-im-webshop\/?include_category=faq-webportal\">Webportal<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p class=\"wp-block-paragraph\">Feel free to contact us at <a href=\"mailto:marketing@vetter-kabel.de\">marketing@vetter-kabel.de<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns-1 ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-2014-ijNVUN34An' data-post_id='2014'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h5>\n\t\t\t\tWhen will the new webshop be available?\t\t\t<\/h5>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-categories'>\n\t\n\tCategory:\n\t\n\t\t<a href=\"https:\/\/www.vetter-kabel.ch\/en_gb\/ufaq\/wie-navigiere-ich-im-webshop\/?include_category=faq-webportal\">Webportal<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p class=\"wp-block-paragraph\">The webshop is expected to be available again from <strong>voraussichtlich ab dem 10. M\u00e4rz 2025<\/strong> . All registered users with access to the Extranet will automatically receive an email with their new login credentials. From that point on, you will be able to place orders directly through the webshop again.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns-1 ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-8029-99XNsLkTPC' data-post_id='8029'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h5>\n\t\t\t\tWhat are the benefits of the new webportal?\t\t\t<\/h5>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-categories'>\n\t\n\tCategory:\n\t\n\t\t<a href=\"https:\/\/www.vetter-kabel.ch\/en_gb\/ufaq\/wie-navigiere-ich-im-webshop\/?include_category=faq-webportal\">Webportal<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<ul class=\"wp-block-list\">\n<li>Convenient, fast, and secure online ordering<\/li>\n\n\n\n<li>Prices including your personal discount<\/li>\n\n\n\n<li>Overview of your order history from January 1, 2025<\/li>\n\n\n\n<li>Easy reordering of products<\/li>\n\n\n\n<li>Access to invoices, delivery notes, and other documents<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns-1 ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-2013-fMHeO7tPcl' data-post_id='2013'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h5>\n\t\t\t\tWhat will happen to my Webshop\/Extranet access as of December 12, 2024?\t\t\t<\/h5>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-categories'>\n\t\n\tCategory:\n\t\n\t\t<a href=\"https:\/\/www.vetter-kabel.ch\/en_gb\/ufaq\/wie-navigiere-ich-im-webshop\/?include_category=faq-webportal\">Webportal<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p class=\"wp-block-paragraph\">As of <strong>12.12.2024<\/strong> , all Webshop\/Extranet accounts will be deactivated due to the implementation of our new ERP system. <br>From that point forward, inquiries and orders can no longer be placed via the online shop.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Instead, you can submit inquiries and orders via email to <a href=\"mailto:vertrieb@vetter-kabel.de\">vertrieb@vetter-plumett.ch<\/a> .<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns-1 ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-8409-n40vc3NBbR' data-post_id='8409'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h5>\n\t\t\t\tHow can I view item details?\t\t\t<\/h5>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-categories'>\n\t\n\tCategory:\n\t\n\t\t<a href=\"https:\/\/www.vetter-kabel.ch\/en_gb\/ufaq\/wie-navigiere-ich-im-webshop\/?include_category=faq-webportal\">Webportal<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p class=\"wp-block-paragraph\">In the lowest level of the catalog, item numbers are listed. Clicking on a blue-highlighted item number will take you to the item's detail page, where you can enter the desired quantity and see your personalized price. You can also add the item directly to your cart.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Alternatively, you can add products directly to your cart from the lowest catalog level. A pop-up window will appear, displaying the sales price, your discount, and the total price. You can also adjust the order quantity here.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns-1 ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-8410-wBbVCTR2o2' data-post_id='8410'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h5>\n\t\t\t\tHow can I change the background color from white to black?\t\t\t<\/h5>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-categories'>\n\t\n\tCategory:\n\t\n\t\t<a href=\"https:\/\/www.vetter-kabel.ch\/en_gb\/ufaq\/wie-navigiere-ich-im-webshop\/?include_category=faq-webportal\">Webportal<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p class=\"wp-block-paragraph\">In the top right corner of the menu bar, you will see an icon that is half blue and half white. Clicking on this icon will switch the background between white and black.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns-1 ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-8411-vOiUvjk3Gt' data-post_id='8411'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h5>\n\t\t\t\tHow can I change the language?\t\t\t<\/h5>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-categories'>\n\t\n\tCategory:\n\t\n\t\t<a href=\"https:\/\/www.vetter-kabel.ch\/en_gb\/ufaq\/wie-navigiere-ich-im-webshop\/?include_category=faq-webportal\">Webportal<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p class=\"wp-block-paragraph\">In the top right corner of the menu bar, you will see the German flag. Clicking on it allows you to switch the language to English. Once changed, the English flag will be displayed instead.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns-1 ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-8412-APBohCDpTP' data-post_id='8412'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h5>\n\t\t\t\tHow can I contact support?\t\t\t<\/h5>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-categories'>\n\t\n\tCategory:\n\t\n\t\t<a href=\"https:\/\/www.vetter-kabel.ch\/en_gb\/ufaq\/wie-navigiere-ich-im-webshop\/?include_category=faq-webportal\">Webportal<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p class=\"wp-block-paragraph\">In the middle left section of the screen, you will see a blue speech bubble. Clicking on it opens our contact form.\nYou can select the topic of your inquiry and fill in the relevant fields. Please ensure all required fields (marked with an asterisk) are completed. After submission, we will process your request as quickly as possible and provide a response.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns-1 ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-8407-nm0siR2tgQ' data-post_id='8407'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h5>\n\t\t\t\tHow can I view, modify my shopping cart, request a quote, or place an order?\t\t\t<\/h5>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-categories'>\n\t\n\tCategory:\n\t\n\t\t<a href=\"https:\/\/www.vetter-kabel.ch\/en_gb\/ufaq\/wie-navigiere-ich-im-webshop\/?include_category=faq-webportal\">Webportal<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p class=\"wp-block-paragraph\">In the top right corner of the menu, you will see a shopping cart icon. Clicking on it will take you directly to your cart.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Within the cart, you can adjust the quantity of items or remove products. Any quantity changes will automatically update the price. You can also enter an alternative delivery address, which will be saved for future orders for quick selection.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At the bottom of the cart, you can choose whether to request a formal quote with delivery time or place a binding order. In both cases, a sales representative will review your request, and you will receive a confirmation email as soon as possible.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns-1 ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-8028-Bo3rRem2c5' data-post_id='8028'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h5>\n\t\t\t\tHow can I register for webportal access?\t\t\t<\/h5>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-categories'>\n\t\n\tCategory:\n\t\n\t\t<a href=\"https:\/\/www.vetter-kabel.ch\/en_gb\/ufaq\/wie-navigiere-ich-im-webshop\/?include_category=faq-webportal\">Webportal<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p class=\"wp-block-paragraph\">Click on \"Login\/Register\" in the top right menu. Then, select \"Register now\" and fill in all the required fields.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As our shop is designed exclusively for business customers (B2B), your account will be manually verified by our team before activation. Once the verification is complete, you will receive a confirmation email\u2014usually within a short period.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If we require any additional information, we will contact you directly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns-1 ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-8408-ThsChNO2Zj' data-post_id='8408'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h5>\n\t\t\t\tHow can I search for items by name or item number?\t\t\t<\/h5>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-categories'>\n\t\n\tCategory:\n\t\n\t\t<a href=\"https:\/\/www.vetter-kabel.ch\/en_gb\/ufaq\/wie-navigiere-ich-im-webshop\/?include_category=faq-webportal\">Webportal<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p class=\"wp-block-paragraph\">Our webshop features a full-text search function, allowing you to search using both letters and numbers. For the best and most accurate search results, we recommend entering at least three characters or numbers.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns-1 ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-8406-rFz6VRYnoU' data-post_id='8406'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h5>\n\t\t\t\tHow do I navigate the webshop?\t\t\t<\/h5>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-categories'>\n\t\n\tCategory:\n\t\n\t\t<a href=\"https:\/\/www.vetter-kabel.ch\/en_gb\/ufaq\/wie-navigiere-ich-im-webshop\/?include_category=faq-webportal\">Webportal<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p class=\"wp-block-paragraph\">In the top menu bar, click on \"Products.\" A table of contents will open on the left, where you can select \"Overview\" or go directly to the desired product category. Clicking on a category will reveal subcategories, allowing you to navigate to the specific product groups. You can access the \"Products\" button from any page to reopen the table of contents.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By clicking on \"Orders\" in the menu, you will see an overview of your orders from January 1, 2025. With just a few clicks, you can reorder individual products. You can also access order-related documents (order confirmation, delivery note, and invoice) by clicking the three-dot menu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Additionally, you can search within your orders by item name, item number, order number, buyer, or date.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n\n\t<\/div>\n\n\t\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<p>    <!-- version:1740478533 --><\/p>","protected":false},"excerpt":{"rendered":"<p>A Wie navigiere ich im Webshop? Category: Webportal In der oberen Men\u00fcleiste finden Sie den Button \u201eProdukte\u201c. Wenn Sie daraufklicken, \u00f6ffnet sich links das Inhaltsverzeichnis. Dort k\u00f6nnen Sie entweder auf [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"brizy-blank-template.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7586","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":7}},"acf":[],"brizy_media":[{"id":1909,"url":"https:\/\/www.vetter-kabel.ch\/wp-content\/uploads\/2024\/12\/Vetter-Logo.jpg","name":"Vetter-Logo.jpg","meta":{"brizy_attachment_uid":"wp-827b7938f2b402c0256c4e8447cd1714.jpg","brizy_post_uid":["743e56bde7646f7303d023b2b71d5071","ac98c84653bc1054569f5c4fd5270539"]}}],"_links":{"self":[{"href":"https:\/\/www.vetter-kabel.ch\/en_gb\/wp-json\/wp\/v2\/pages\/7586","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vetter-kabel.ch\/en_gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.vetter-kabel.ch\/en_gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.vetter-kabel.ch\/en_gb\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vetter-kabel.ch\/en_gb\/wp-json\/wp\/v2\/comments?post=7586"}],"version-history":[{"count":8,"href":"https:\/\/www.vetter-kabel.ch\/en_gb\/wp-json\/wp\/v2\/pages\/7586\/revisions"}],"predecessor-version":[{"id":9570,"href":"https:\/\/www.vetter-kabel.ch\/en_gb\/wp-json\/wp\/v2\/pages\/7586\/revisions\/9570"}],"wp:attachment":[{"href":"https:\/\/www.vetter-kabel.ch\/en_gb\/wp-json\/wp\/v2\/media?parent=7586"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}